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Modular workflows wizard builder

AI & Chatbot-integrated multistep builder

Website: cludo.com

Customer location: Denmark

Industry: Search Engine

Services: Front-End Development ● Project Management ● Quality Assurance

Tech stack: Angular 8 ● GitLab ● Karma/Jasmine ● RX JS

Dedicated team behind the project

Vasyl

Technical Lead

Olha

Lead Project Manager

Stepan

Front-end Engineer

Oleksandr

Front-end Engineer

The client

Cludo is the next generation of site search, aiming to enhance user experience by guiding visitors to the right information promptly. By leveraging powerful analytics, insights, and tools, Cludo offers a unique way for businesses to comprehend and communicate with their digital audience. With renowned clients such as Cisco, Kamstrup, and Vodafone, Cludo stands as a testament to providing intelligent, accurate, and tailored search experiences.

Client achievements:

Over 700 organizations

Received High Performer, Best Estimated ROI, Fastest Implementation, and many other rewards on G2 at Summer 2024.

London Borough of Bexley

A prominent borough in London, known for its rich history and cultural landmarks, is a client of Cludo. They utilize Cludo’s advanced search solutions to enhance their online presence and improve user experience.
Services, pricing, and availability customization for each venue from a single profile.

Vodafone Australia

Received High Performer, Best Estimated ROI, Fastest Implementation, and many other rewards on G2 at Summer 2024.

Bank of Ireland

Cludo implemented a template for cross-site search for a major Irish bank.
Services, pricing, and availability customization for each venue from a single profile.

Generative AI Search

Cludo provides AI-powered search solutions (with GPT-4 integration) to enhance website search functionalities, delivering relevant results and improving user experience.

The challenge

Develop a custom solution for form builders with responsive UI and module architecture. Address the requirement for a responsive UI for wizard configuration and the development of custom components. Display configuration options in a structured manner on each wizard step. Seamless integration of the Q&A Chat module harnessing ChatGPT for a richer, AI-driven search experience.

What was done

To tackle these challenges, we employed a microservice architecture, utilizing Node.js and TypeScript for the backend, and React.js for the frontend. The team’s focus was on creating a flexible, scalable system that was responsive to production issues, ensured by robust monitoring, logging, and notification systems.

Implemented features:

UI for GPT-powered Q&A chat.

A comprehensive set of Wizard components.

UI-schema and data-schema logic 70% prepared.

Search experience module base structure.

Unit test coverage at 70-80%.

An array of UI components, from inputs to radio buttons and thumbnails, ensures extensive customization.

Additional features

Integration of the search experience builder.

Advanced configuration options, including checkboxes, radio buttons, and color pickers, ensuring a tailored experience.

Project management approach

2-weeks Agile sprints with scrum ceremonies.

Weekly grooming calls to clarify questions about functionality.

PM creates and describes tickets based on provided designs (Figma) and project documentation.

Described tickets with user stories and AC using the given-when-then formula.

High integration into the client's team to ensure the CI/CD process.

Results:

70-75%

our dedication led to a substantial completion of the first iteration of the wizard

40-45%

Through the wizard, we’ve achieved completion of the dynamic forms for Search Experience configuration.

Tech stack

Angular

TypeScript

JavaScript

RX JS

HTML CSS

Bootstrap 4

Git

GitHub

Unit tests KarmaJasmine

CICD pipelines

What the team has to say

Vasyl
Tech Lead

Cludo is a captivating project, as it encourages me to work on intricate solutions independently. A significant aspect of this revolves around tailoring custom modules to suit Cludo’s client-oriented approach. What sets Cludo apart is the partnership and environment where any discussions (on designs or system enhancements) feel seamless. Even though our role centers on a specific facet of this project, I can feel our contributions resonate. I personally eagerly anticipate fresh opportunities and the challenges that come our way alongside Cludo!

Working with the team was an experience in precision, expertise, and dedication. Their technical acumen ensured our GPT-Powered Q&A Chat was not only functional but ahead of the curve. We are proud to have collaborated with such a proficient team.

Jonas Bertelsen
Chief Product Officer (CPO)