Empowering Debt Recovery in the US: WayThru Digital Platform
Customer location: South Carolina, US 
Dedicated team behind the project
Tech Lead
Full-stack Engineer
Back-end Engineer
Front-end Engineer
AQA Engineer
Project Coordinator
The client
WayThru is a fintech multi-tenancy platform, based in the United States, aimed at helping debt management companies operate efficiently, helping schedule debts using various payment providers. The company’s ethos is rooted in humanity, focusing on a modern, empathetic approach to debt recovery.
The challenge
In their pursuit to become the leading software solution for debt collection in the United States, WayThru required:
What was done
For WayThru, we embraced a comprehensive tech stack combining the React JavaScript framework, Python Django, AWS cloud infrastructure, and Bitbucket pipelines. The platform pivots on a multi-tenant architecture, enabling WayThru to not only serve its users but also offer its software as a white-label product. Furthermore, we tackled the complexities of payment processing, scheduling, and integration with an array of external services, all underpinned by rigorous quality assurance.
Our journey with WayThru began with the development from scratch, and we’re proud to say that it has become a resounding success. We are actively building new features, onboarding new users and tenants, and providing steadfast support ensuring the security and functionality of the platform.
Implemented features:
Additional features
For consumers: two-factor authentication, add/delete/edit payment methods, select a payment plan (frequency, amounts, full debt or one-time payment), review payment history, etc.
For agents: two-factor authentication, add/delete/edit payment methods, customer list with filters, review and edit communication preferences, notes to each customer, send automatically generated emails, etc.
Results:
of consumers utilize self-serve options, showcasing the platform’s user-friendly nature
cheaper use of digital methods than conventional outreach channels for communication
35%
conversion rate on engaged consumer accounts
Tech stack
What the team has to say
Andrii
Tech Lead
“ The team’s dedication and collaboration have been outstanding, making it a great place to learn and grow as a software engineer. Our architectural approach allowed for a scaling system and helped a bigger auditory of clients, demonstrating that more lives could be positively impacted. “
Andrew
Front-end Engineer
“ It’s always rewarding to know that your efforts contribute to the well-being of others. That is the case with WayThru. All thanks to the multi-tenant architecture. We received a constant stream of challenging tasks that were both rewarding and intellectually stimulating. And constant feedback from the end users and satisfaction metrics have shown our consistent improvement!.“
Big shoutout to Ralabs for their outstanding support! The team’s commitment to our projects has been remarkable, and we’ve found a great partner in them. The Team Lead’s dedication is commendable, ensuring smooth collaboration. Their responsive approach, from adding team members to addressing budget concerns, has been refreshing. They’ve tackled challenges, like the payment system overhaul, head-on, showcasing their problem-solving skills.
Aaron Brooks
Managing Director and Co-Founder at WayThru Innovations
Ralabs consistently delivers high-quality outputs, and they’re able to mitigate any risks to the web app. The team is responsive from a project management standpoint, and internal stakeholders are particularly impressed with their innovative approach to design.
Rhodes Kriske
Digital marketing director
Other сases
Team size: 9 developers
Team size: 5 developers
Team size: 3 developers
Team size: 9 developers
Team size: 7 developers