Senior HR Manager

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Referral bonus: $500
We are looking for a Senior HR Manager who will help shape and execute the company’s HR strategy, lead key People initiatives, and manage a team of two HR Managers.  The role combines HR strategy, people management, business partnership, and ownership of key HR processes.  We are looking for someone who can translate business needs into HR priorities, lead improvements across the People function, and support managers in complex people-related decisions.
How many stages of the interview are there?
  • Interview with the Recruiter – up to 30 min
  • Interview with Head of Strategy & Execution – up to 60 min
  • Intro call with COO – up to 30 min
  • Final call with team

Requirements and responsibilities

Hard skills
  • 5+ years of experience in HR, including people management experience.
  • Experience in an IT company or another fast-paced environment.
  • Proven experience in HR Operations, People Operations, or HR Generalist roles, with growth into a strategic/leadership scope.
  • Solid understanding of the full employee lifecycle and interdependencies between HR processes.
  • Working understanding of Ukrainian labor legislation, sufficient to review and guide the team’s execution.
  • Strong systems thinking; ability to turn unstructured requests into clear processes and action plans.
  • Strong ownership mindset and ability to see tasks through to completion.
  • Strong written and verbal communication skills; comfortable in an international, multicultural environment.
  • Upper-Intermediate+ English.
  • High level of confidentiality and professional ethics.
Nice to have
  • Experience across multiple countries or legal entities, incl. Estonia or other European jurisdictions.
  • Experience with Дія.City, “critical” companies, and audit preparation.
  • Experience configuring or optimizing Zoho People or another HRIS.
Responsibilities
  • Lead day-to-day HR operations, ensuring recurring processes are delivered consistently and on time.
  • Track HR metrics and KPIs, identify trends and risks, and provide leadership with actionable insights and recommendations.
  • Manage and develop the HR team through regular 1:1s, clear goals, feedback, prioritization, and accountability for results.
  • Design and test HR processes end-to-end to confirm they work correctly for all parties involved.
  • Own employee engagement strategy, including ESAT surveys, results analysis, and measurable follow-up actions.
  • Independently research new regulatory or operational requirements and translate them into practical action plans.
  • Use and experiment with AI across HR tasks, and drive AI adoption within the HR team and company-wide.
  • Proactively identify gaps in HR processes, propose solutions, and own implementation from idea to measurable outcome.
  • Own compensation review frameworks and career-development strategy.
  • Own the probation-review framework and handle escalated cases.
  • Handle escalated employee relations and sensitive cases, ensuring alignment with relevant managers.
  • Set direction for HR systems and process automation (Zoho People and others), working with Finance, Delivery, Recruitment, and external vendors.
  • Approve HR policies, guides, and internal communications.
  • Oversee compliance with Ukrainian labor legislation and multi-jurisdiction requirements; ensure audit readiness at the leadership level.

We offer

01
Work vibe
  • Flexible full-time/part-time hours
  • No micromanagement—time logging is for accounting only
  • High-quality equipment (MacBook or your own device)
  • Dynamic, low-bureaucracy environment
  • Team events, swag, and a great crew to hang with
02
Holidays and leaves
  • 20 days of paid annual vacation;
  • 15 days of paid sick leaves;
  • Possibility to use vacation during probation;
  • Maternity and paternity leave;
  • Days off on all government holidays.
03
Education
  • $100 annual education allowance
  • Mentorship program—learn or lead
  • English lessons with biannual reviews
  • Certification cost reimbursement
  • Free access to Udemy courses on request
04
Perks
  • Social package: medical insurance, sports compensation, or psychological training
  • IT Club Loyalty card (Lviv IT Cluster)
  • No overtime—work-life balance matters
  • Transparent payments in EUR/USD, on time every month
  • Assistance with military reservation procedure

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Nataliya Bahan

Head of Recruitment

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