Pre-ordering System For The Non Profit Organization Fighting Food Insecurity
Dedicated team behind the project
Our client is a non-profit organization from the United States currently fighting food insecurity in the five boroughs of New York City.
When the project started, there were long queues to get food, which created a massive problem for our client. To help pantry admins manage reservations more efficiently, the pre-order system had to be developed.
Since the target audience is mainly smartphone users who are over 60 years old, the platform has to be simple and easy to use, with as few steps as possible.
Scalability was one of the most important considerations while developing the solution because the project has already been getting a lot of attention. Also, the system needed integration with various third-party solutions and APIs for location tracking and various message services.
Approach / what was done
We developed an app where people can easily reserve hot food or pantry boxes at the nearest location. Also, we enabled booking ID activation via SMS. Fast food distribution is no longer a problem – the food is given in allocated time with no lines.
- The dashboard for admins allows them to edit location details, set distribution dates and times, and track reservations. There’s also a super admin role to manage all locations, other admins, and reservations.
- We made it possible for all admins to easily download reservation reports for their station; the super admin can download daily reports for all reservations.