Accessibility Compliance Testing for Cludo, the Next-Gen Search Platform

TECH STACK:
aXe|Lighthouse|Manual Testing|WAVE
SERVICES:
Accessibility Testing

Dedicated team behind the project

PARTNERSHIP

The client

PROJECT SCOPE

THE CHALLENGE

STRATEGIES AND EXECUTION

what was done

To ensure flawless accessibility for Cludo’s search product, our Accessibility specialists meticulously reviewed their Assistant modal window against 50 WCAG 2.1 AA criteria. This rigorous evaluation identified areas for improvement to meet accessibility standards and enhance the user experience (UI/UX) for users with disabilities.

Key Accessibility Findings

/ 01
Missing button labels hampered screen reader functionality (WCAG 1.1.1).
/ 02
Inconsistent heading levels disrupted information flow for assistive technology users (WCAG 1.3.1 & 2.4.6).
/ 03
Poor color contrast made it difficult to distinguish text and UI elements for users with visual impairments (WCAG 1.4.3 & 1.4.11).
/ 04
Absent focus indicators hindered keyboard navigation and element identification (WCAG 2.4.7).
/ 06
Unclear form field labels and instructions created confusion for users with cognitive and learning disabilities (WCAG 3.3.2).

Ralabs Solutions

  1. Incorporating descriptive text for buttons.
  2. Restructuring headings to maintain a logical hierarchy.
  3. Enhancing color contrast to meet WCAG recommendations.
  4. Implementing visible focus indicators for keyboard navigation. Providing clear labels and concise instructions for form fields.

Project Management

Approach:/ 01
Scope & Requirements

Collaborative scoping defined clear goals and prioritized accessibility testing areas.
Services, pricing, and availability customization for each venue from a single profile.

Approach:/ 02
Proactive Tracking

Regular check-ins ensured efficient use of time and early identification of potential issues.
Services, pricing, and availability customization for each venue from a single profile.

Approach:/ 03
Communication & Delivery

Well-organized presentation and a detailed report with recommendations.
Services, pricing, and availability customization for each venue from a single profile.

ACHIEVEMENTS

Results

Enhanced User Experience for All

Screen reader compatibility, logical information flow, improved color contrast, and clear keyboard navigation ensure an inclusive experience for users with disabilities

W3C AA Compliance

Addressed critical accessibility issues including missing button labels, inconsistent headings, poor color contrast, and unclear form instructions

Efficient 32-Hour Project

Streamlined collaboration through clear scoping, proactive tracking, and well-structured deliverables optimized the project for success within the tight deadline

TECHNOLOGIES IN USE

Tech stack

TEAM'S FEEDBACK

What the team has to say

I've had a great experience working with Ralabs. Their accessibility testing helped us achieve WCAG Compliance along with a client-centric approach. Reliability really stood out, as they dedicated time to understanding our needs and ensured their solutions perfectly matched our users. Throughout the process, Ralabs adapted alongside us, demonstrating they're not just a service provider but a dependable partner on our journey.
Jonas Bertelsen
Chief Product Officer (CPO) at Cludo

Daniel

Head of Engineering at Ralabs

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