Accessibility Compliance Testing for Cludo, the Next-Gen Search Platform
Duration: Nov 2023
Dedicated team behind the project
Senior Software Engineer
UI/UX Designer
Project Manager
The client
Cludo, a leading innovator in the search technology space, was founded in 2015 with a clear mission: to revolutionize website search. Their intelligent search solutions empower businesses to optimize their search functionalities, guiding visitors to the information they need swiftly and efficiently.
The challenge
Cludo’s innovative search product faced a challenge: achieving full compliance with W3C AA, a globally recognized standard for digital accessibility.
The project was restricted to a tight deadline of only 32 hours. This meant that our accessibility testing specialists needed to develop a highly efficient approach to achieve optimal results within the given timeframe.
What was done
To ensure flawless accessibility for Cludo’s search product, our Accessibility specialists meticulously reviewed their Assistant modal window against 50 WCAG 2.1 AA criteria. This rigorous evaluation identified areas for improvement to meet accessibility standards and enhance the user experience (UI/UX) for users with disabilities.
Implemented features:
Missing button labels hampered screen reader functionality (WCAG 1.1.1).
Inconsistent heading levels disrupted information flow for assistive technology users (WCAG 1.3.1 & 2.4.6).
Poor color contrast made it difficult to distinguish text and UI elements for users with visual impairments (WCAG 1.4.3 & 1.4.11).
Absent focus indicators hindered keyboard navigation and element identification (WCAG 2.4.7).
Unclear form field labels and instructions created confusion for users with cognitive and learning disabilities (WCAG 3.3.2).
Additional features
Incorporating descriptive text for buttons.
Restructuring headings to maintain a logical hierarchy.
Enhancing color contrast to meet WCAG recommendations.
Implementing visible focus indicators for keyboard navigation. Providing clear labels and concise instructions for form fields.
Project management approach
Scope & requirements
Collaborative scoping defined clear goals and prioritized accessibility testing areas. Services, pricing, and availability customization for each venue from a single profile.
Proactive tracking
Regular check-ins ensured efficient use of time and early identification of potential issues. Services, pricing, and availability customization for each venue from a single profile.
Communication & delivery
Well-organized presentation and a detailed report with recommendations. Services, pricing, and availability customization for each venue from a single profile.
Results:
Screen reader compatibility, logical information flow, improved color contrast, and clear keyboard navigation ensure an inclusive experience for users with disabilities
Addressed critical accessibility issues including missing button labels, inconsistent headings, poor color contrast, and unclear form instructions
Efficient 32-hour project
Streamlined collaboration through clear scoping, proactive tracking, and well-structured deliverables optimized the project for success within the tight deadline
Tech stack
What the team has to say
Volodymyr
UI/UX Designer
“ Collaborating with a client who prioritizes accessibility is always rewarding. Their dedication to upholding the highest standards shone through the entire process. We focused on identifying and closing any remaining gaps to ensure their product meets W3C AA compliance. We appreciate the client’s commitment to accessibility, and we are confident that the result will be a product that not only meets legal requirements but also provides an inclusive and user-friendly experience for all.“
Working with the team was an experience in precision, expertise, and dedication. Their technical acumen ensured our GPT-Powered Q&A Chat was not only functional but ahead of the curve. We are proud to have collaborated with such a proficient team.
Jonas Bertelsen
Chief Product Officer (CPO)
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